Dollar Guatemala’s support center
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Lost and Found
How do I contact the location if I left an item in the vehicle?
To inquire about a lost item, please submit a “Lost and Found” email to info@dollarguatemala.com
Getting Invoice
How do I find my receipt?
You can request your receipt by sending an email to info@dollarguatemala.com
Authorization Hold
Why is there still a hold on my credit card after I returned the vehicle?
When the car is returned, a charge for the total amount due is submitted to your credit card company. Please contact your credit card or bank directly.
Understanding Charges
I believe I was charged incorrectly – how do I get this corrected?
Please submit the details of your dispute to our Support Team at info@dollarguatemala.com