I. Rental Requirements

• Minimum rental age is 25 years (under age surcharges will apply for ages 18 to 21 and 22 to 25)
• Advanced reservations
• Passport and/or other form of valid ID
• Valid Credit Card is Required at the time of rental to leave a deposit
• Valid driver’s license required for both driver and additional driver
• Valid credit card (all major credit cards accepted)

II. Form of Payment

• Cash is accepted, if a valid credit card is available to leave as a deposit
• Miscellaneous Charge Order (MCO) is not accepted
• Prepaid US dollar vouchers are accepted, provided the renter also presents a valid credit card
• Credit Cards: American Express, Diner’s Club, Mastercard, VISA and Dollar Credit Card
• We cannot accept cash, debit or reward cards as a deposit, these forms of payment may be used for rental charges

III. Coverage Packages

• PREMIUM
  • LDW Premium: coverage against loss or damage, you will be responsible by a coverage deductible, these deductible vary by vehicle category.
  • PAI Premium: you will be covered by a maximum of Q.40,000 for medical expenses for occupants in the rented vehicle, the occupants may not exceed the maximum permitted by the vehicle.
  • LIS: extension of coverage against third party damages, it will cover a maximum of Q.1,000,000
• STANDARD
  • LDW Premium: coverage against loss or damage, you will be responsible by a coverage deductible, these deductible vary by vehicle category.
  • PAI Basic: you will be covered by a maximum of Q.20,000 for medical expenses for occupants in the rented vehicle, the occupants may not exceed the maximum permitted by the vehicle.
  • LIS: extension of coverage against third party damages, it will cover a maximum of Q.1,000,000
• BASIC
  • LDW Premium: coverage against loss or damage, you will be responsible by a coverage deductible, these deductible vary by vehicle category.
  • PAI Basic: you will be covered by a maximum of Q.20,000 for medical expenses for occupants in the rented vehicle, the occupants may not exceed the maximum permitted by the vehicle.
• COMBINED
  • LDW Premium: coverage against loss or damage, you will be responsible by a coverage deductible, these deductible vary by vehicle category.
  • LIS: extension of coverage against third party damages, it will cover a maximum of Q.1,000,000

IV. Deductibles & Deposits

• LDW Premium Deductibles
  • Suzuki Swift or similar: Q.11,000
  • Suzuki Baleno or similar: Q.11,000
  • Volkswagen Polo Hatchback or similar: Q.11,000
  • Renault Dokker or similar: Q.11,000
  • Toyota Yaris or similar: Q.18,500
  • Volkswagen Virtus or similar: Q.18,500
  • Volkswagen T-Cross or similar: Q.18,500
  • Toyota Raize or similar: Q.18,500
  • Volkswagen Taos or similar: Q.18,500
  • Kia Sportage or similar: Q.11,000
  • Toyota Hilux or similar: Q.11,000
  • Volkswagen Amarok or similar: Q.11,000
  • Toyota Hiace or similar: Q.15,000
  • Volkswagen Tiguan or similar: Q.15,000
  • Kia Sedona or similar: Q.15,000
  • Hyundai Staria or similar: Q.15,000
  • Toyota Land Cruiser Prado or similar: Q.25,000
• LDW Basic Deductibles
  • Suzuki Swift or similar: Q.11,000
  • Suzuki Baleno or similar: Q.11,000
  • Volkswagen Polo Hatchback or similar: Q.11,000
  • Renault Dokker or similar: Q.11,000
  • Toyota Yaris or similar: Q.18,500
  • Volkswagen Virtus or similar: Q.18,500
  • Volkswagen T-Cross or similar: Q.18,500
  • Toyota Raize or similar: Q.18,500
  • Volkswagen Taos or similar: Q.18,500
  • Kia Sportage or similar: Q.18,500
  • Toyota Hilux or similar: Q.18,500
  • Volkswagen Amarok or similar: Q.18,500
  • Toyota Hiace or similar: Q.25,000
  • Volkswagen Tiguan or similar: Q.25,000
  • Kia Sedona or similar: Q.25,000
  • Hyundai Staria or similar: Q.25,000
  • Toyota Land Cruiser Prado or similar: Q.35,000
• Deposits
  • Suzuki Swift or similar: Q.3,000
  • Suzuki Baleno or similar: Q.3,000
  • Volkswagen Polo Hatchback or similar: Q.3,000
  • Renault Dokker or similar: Q.3,000
  • Toyota Yaris or similar: Q.5,000
  • Volkswagen Virtus or similar: Q.5,000
  • Volkswagen T-Cross or similar: Q.5,000
  • Toyota Raize or similar: Q.5,000
  • Volkswagen Taos or similar: Q.5,000
  • Kia Sportage or similar: Q.5,000
  • Toyota Hilux or similar: Q.5,000
  • Volkswagen Amarok or similar: Q.5,000
  • Toyota Hiace or similar: Q.7,000
  • Volkswagen Tiguan or similar: Q.7,000
  • Kia Sedona or similar: Q.7,000
  • Hyundai Staria or similar: Q.7,000
  • Toyota Land Cruiser Prado or similar: Q.10,000

V. GPS (Global Positioning System)

• Limited availability of GPS in Antigua and Guatemala City
• GPS are not available for rental in Flores
• GPS are available for use in Guatemala, El Salvador, Nicaragua and Costa Rica
• Driving and operating the GPS at the same time is not permitted
• Charges apply for lost, stolen or damaged GPS devices

VI. Rates

• Rates are subject to change without notice
• Value added tax for Guatemala is currently 12%
• All our rates include unlimited mileage
• Drop-off and refueling charges may apply

VII. Additional Driver

• Valid drivers license is required for the additional driver
• All driver of the rental vehicle must be authorized by filling out the proper form
• Must fill out an additional driver form at the time of rental
• The coverage will be void if the person driving the vehicle doesn’t have a written authorization form at the time of the accident or theft.

VIII. Accident or Theft

• The coverage will be void if the person driving the vehicle doesn’t have a written authorization form at the time of the accident or theft.
• A police report must be filled out in case of accident or stolen vehicle

IX. Cell Phone

• Limited availability of cell phones in Guatemala City
• Cell phones are not available for rental in Antigua and Flores
• Renter is responsible for all call charges
• Driving and operating a cell phone at the same time is not permitted
• Talking, texting, surfing and/or checking email while driving is against the law.

X. Vehicles

• 24 hours limited availability of vehicles
• Vehicles shown on this website are for reference only, the make and model of vehicle may vary
• Vehicles may leave the country as long as the renter has filled out the proper form granting him the necessary border crossing authorization
• Vehicles are not permitted to cross over the border to Mexico and Belize, all border crossing authorizations only include Central America
• Vehicles may not be used for any illegal activities

XI. Passenger Safety

• Always park the vehicle in a safe place, preferably a paid parking garage
• Remember always to lock your doors
• Do not overload the vehicles with additional passengers or luggage
• Avoid highways or roads that are not in good conditions
• Do not exceed the speed limit permitted by law
• The use of seat belts is mandatory by law
• Children under four must use a booster chair and they must be seated on the back seat
• Let pedestrians by, they have the right of way

XII. Traffic Violations, Tickets and/or Fines

• Renter is responsible for any traffic violations and/or fines that he may encounter during the rental period
• Side walks marked with red paint indicates areas were parking is not permitted
• Traffic tickets and/or fines may result in additional legal and administrative fees
• The coverage will be void if the person driving the vehicle doesn’t have a written authorization form at the time of the accident or theft

XIII. Common Sense

• Respect and value the indigenous communities: the multicultural communities in Guatemala
• Buying, selling and/or displaying any wildlife species is against the law
• Sexual tourism and/or the exploitation of children is against the law
• The removal of flora and fauna is against the law
• Never eat or feed any wild animals

XIV. Refueling

• At the Time of Rental
  • Purchase a tank of gas from Dollar at the time of rental
  • No need for you to refill prior to return
  • No refunds for unused fuel
• At Return
  • Allow Dollar to refill the tank for you
  • Pay for refuel service and fuel required to fill the tank
• Self-Refueling
  • Refill the tank yourself prior to returning the car
  • Failure to comply will result in paying for refuel service and fuel required to fill the tank

XV. Cancelation Policy

• Prepaid Rates
  • No refunds will be made for any prepaid reservation
• Changes to Reservations
  • Dollar allows you to make changes to a reservation up to three times:
    • Online by the ‘Modify/Cancel’ reservation page
    • By using our online chat
  • No modification administration fee will be made for changes made online.
  • Any change to a booking made online or through the call center will be recalculated based on the availability and prices at the time the change is made. This may be greater or lesser than the price originally booked. This applies to changes made to:
    • Drop off location
    • Pick up date and time
    • Drop off time and date
    • Vehicle group
    • Airline and flight number
    • GPS Mapeo
    • Child seats
    • All other additional products
  • The lead customer name and the pick up location on a reservation cannot be changed. If you wish to change the lead name or the pick up location, then you must cancel the reservation (see below “Cancellations”) and make a new reservation.
  • You will be asked to enter a valid credit card number at the end of a change to a prepaid reservation. This MUST be the same credit card that was used for the original reservation. If you wish to change the credit card, then the original reservation must be cancelled (see below “Cancellations”) and a new reservation made.
  • If no cars are available for the location and date requested, then you will see the message: ‘No cars available at this location for this date or duration’. You should try to change the dates or location for pick up.
  • If no prepaid rates are available for the location, date or other requests made, the customer will see the message: ‘No prepaid available’. If you see this message, you may cancel the original reservation (see below “Cancellations”) and make a new reservation if a non-prepaid rate is available.
  • Promo Code: A Promo Code can be added to a reservation. However, there may be circumstances in which this Promo Code is linked to a negotiated discount or rate that does not match Dollar retail prepaid rates. In this circumstance, you will see the error message: ‘No prepaid available’. You may cancel the original reservation (See below “Cancellations”) and make a new reservation adding the Promo Code number.
  • Dollar Diamond Rewards numbers cannot be added to an existing reservation online.

XVI. Cancellations

• Dollar allows you to cancel a reservation:
  • online by the ‘Modify/Cancel’ reservation page
  • by using our online chat
  • by using our reservations email
• No refunds will be made for any prepaid reservation
• If any of the rental requierments are not met at the time of rental, the customer is not entitled to a refund for any payments he or she has already made

XVII. Vehicle Availability

• Dollar list all non-available vehicles with a rental value of US$0.00
  • Any vehicle listed with a rental value of US$0.00 are not available for rent.
  • Any reservations made for a rental vehicle with a rental rate of US$0.00 will not be honored, and the customer must search for alternate dates, locations and/or vehicle class.

XVIII. Changes at the Time of Pickup

• If at the time of vehicle collection you wish to rent a larger car or rent for a longer period, you may do so, subject to availability, on payment of additional charges.

XIX. No Shows / Lost Rental:  Prepaid Reservations (Pay Online)

• If you fail to collect the vehicle on the Pick Up Date and Time, we reserve the right to make it a No Show / Lost Rental and no refund of the prepaid rental will be provided, which compensates us for our inability to rent the vehicle when it was reserved for your use.
• If you fail to comply with the Pick Up Terms and Conditions (refer Rental Qualifications & Requirements), we reserve the right to make it a No Show / Lost Rental and no refund of the prepaid rental will be provided, which compensates us for our inability to rent the vehicle when it was reserved for your use.

XX. No Show Fees:  Non Prepaid Reservations (Pay at Location)

• Your vehicle will be reserved and made available to you.
• Should you fail to pick up the vehicle within 2 hours from the pick up time and date, or in the case of airport rentals, within 2 hours of the flight arrival time if a flight number has been provided to Dollar, Dollar reserves the right to rent out your vehicle to another customer, and Dollar may offer you a similar vehicle to cover your reservation.

XXI. Early Return / Late Return Charge

• If you pay at location we reserve the right to make an Early Return Charge of US$20.00, to compensate us in part for our inability to rent your vehicle during the time reserved for your use.
• If you prepaid or you pay at location we reserve the right to make a Late Return Charge of US$25.00, to compensate us in part for the costs we incur in finding an alternative vehicle to satisfy our next booking for your vehicle and for our administration costs in contacting you to return the vehicle.

XXII. Rental Qualifications & Requirements

• In order to rent from Dollar Car Rental Guatemala, all drivers must meet the following requirements:
  • Meet the renting location’s minimum age requirements
  • Have a valid driver’s license
  • Be able to provide a valid credit card with sufficient funds in order to cover the cost of the rental, plus the deposit for the vehicle
  • Minimum rental age is 25 years (under age surcharges will apply for ages 18 to 21 and 22 to 25)
  • Advanced reservations
  • Passport and/or other form of valid ID
  • Valid Credit Card is Required at the time of rental to leave a deposit (all major credit cards accepted)
  • Valid driver’s license required for both driver and additional driver
• Please note the following:
  • Photocopies of driver’s license are not accepted
  • Learner’s Permits are not accepted
  • Any license which, on its face, restricts the licensee to the use and operation of a vehicle equipped with a form of a breathalyzer apparatus is not accepted
  • Temporary driver’s licenses may be refused if the renting location is unable to otherwise verify the customer’s identity or verify the authenticity of the temporary license. Additional government-issued identification may be required

Dollar Terms of Use

THE HERTZ CORPORATION WEBSITE

GENERAL TERMS AND CONDITIONS OF USE

Last updated June 1, 2011

We offer this website, subject to the following terms and conditions (“Agreement”). Please read this Agreement carefully before using this website. By using this website, you accept the terms and conditions set forth in this Agreement. If you do not agree to the terms and conditions set forth in this Agreement, you must not use this website. We may at any time, at our sole discretion, update and revise this Agreement by posting an amended Agreement on this website; any changes that we make to this Agreement will be effective immediately upon posting. Please check this page periodically for changes to the Agreement; you will be able to determine if this Agreement has been changed since your previous visit by viewing the “Last Updated” information that appears at the top of this Agreement. Your use of this website following the posting of any changes constitutes acceptance of those changes.

As used in this Agreement, the terms “we” and “us” mean The Hertz Corporation and the companies in which The Hertz Corporation directly or indirectly owns a majority interest, commonly called “subsidiaries.” We operate vehicle and construction and industrial equipment rental businesses and, on a more limited scale, retail vehicle sales and claims administration businesses. Our “licensees” are independent companies in the vehicle and construction and industrial equipment rental businesses, and sometimes in the retail vehicle sales business, that are licensed to operate such businesses using a trade name and trademarks and service marks owned by us, which often incorporate the “Hertz” mark. Because the licensees are independent of us, they are not our subsidiaries and thus are not included in the terms “we” and “us.” Our “affiliates” at any time are the companies (other than us) that at the time control us or are under common control with us; the terms “we” and “us” do not include our affiliates.

You must be at least 13 years of age to use this website. If you are not at least 13 years old, you must not access or use this website.

Copyright. Formal notice of copyright ownership appears on the website. All rights reserved. United States and international copyright laws protect all images, text, programs, and other materials found on this website (the “Site Materials”). Any commercial use of any of the Site Materials is prohibited without the express written consent of The Hertz Corporation. You agree not to change or delete any copyright, trademark, or other proprietary notices from materials displayed on or downloaded from this website, and acknowledge that you do not acquire any ownership rights by using this website or the Site Materials.

Trademarks. We or our affiliates own registered service marks including, without limitation, “Hertz,” “Hertz #1 Club,” “Hertz #1 Club Gold,” “Hertz Neverlost”, “Hertz Rent2Buy”, “Hertz Car Sales,” “Hertz Equipment Rental” , Advantage Rent A Car, Connect by Hertz and certain unregistered marks. Names, logos and other marks identifying our products or services are our or our affiliates’ proprietary marks, and are protected by United States and international trademark laws. All other trademarks and service marks used on this website are the trademarks, service marks, or logos of their respective owners.

Privacy. Any personally identifiable data about you which we collect from you on this website, including without limitation, personally identifiable data about you collected during any registration process as described below, is subject to the privacy policy that is applicable to this website. For more information, please carefully review the applicable privacy policy, which is accessible via a link provided at the bottom of the homepage of this website.

Registration. Access to some areas and use of some functions of this or our other websites may require you to be or become a participant in or a member of a particular Hertz club or program. When and if you register to become a participant or member, you agree to (a) provide accurate, current, and complete information about yourself as prompted by our registration form (including your e-mail address), and (b) to maintain and update your information (including your e-mail address) to keep it accurate, current, and complete. You acknowledge that, if any information provided by you is or becomes inaccurate, not current, or incomplete, we reserve the right to terminate your use of this website and related services. As part of the registration process, you may be asked to select a password. You will be responsible for the confidentiality and use of your password and any club or program identification number and agree not to transfer or resell your use of or access to this website to any third party. If you have reason to believe that your account with us is no longer secure, you must immediately notify us of the problem by clicking here. YOU ARE ENTIRELY RESPONSIBLE FOR MAINTAINING THE CONFIDENTIALITY OF YOUR PASSWORD AND ANY CLUB OR PROGRAM IDENTIFICATION NUMBER, AND YOU ARE ENTIRELY RESPONSIBLE FOR ANY AND ALL ACTIVITIES (INCLUDING RESERVATIONS AND PURCHASES) THAT ARE CONDUCTED THROUGH YOUR ACCOUNT. For more information regarding data security issues, please see the “Data Security” section of the privacy policy accessible via a link provided at the bottom of the homepage of this website.

Code of Conduct. While using this website and/or the Site Materials, you agree not to:

Restrict or inhibit any other visitor from using this website, including, without limitation, by means of “hacking,” “denial of service” attacks or defacing any portion of this website;Use this website or the Site Materials for any unlawful or unauthorized purpose;Express or imply that any statements you make are endorsed by us, without our prior written consent;Transmit (a) any content or information that is unlawful, fraudulent, threatening, abusive, libelous, defamatory, obscene, or otherwise objectionable, or infringes on our or any third party’s intellectual property or other rights; (b) any material, non-public information about us, any of our licensees or affiliates, or any third party without the authorization to do so; (c) any trade secret of ours, any of our licensees or affiliates, or any third party; or (d) any advertisements, solicitations, chain letters, pyramid schemes, investment opportunities, or other unsolicited commercial communication (except as otherwise expressly permitted by us);Engage in spamming or flooding;Modify, adapt, sub-license, translate, sell, transfer, reverse engineer, decompile, or disassemble any portion of this website or the Site Materials;”Frame” or “mirror” any part of this website without our prior written authorization;Tamper in any way with the software or functionality of this website, including, without limitation, transmitting or posting any software or other materials to this website that contains any viruses, time bombs, Trojan horses, worms, cancelbots or other computer programming routines that may damage, interfere with, intercept, or expropriate any system, data, or information;Use any robot, spider, site search/retrieval application, or other manual or automatic device or process to retrieve, index, “data mine,” or in any way reproduce or circumvent the navigational structure or presentation of this website or its contents;Harvest or collect information about visitors to this website without their express consent;Create a database by systematically downloading and storing all or any of the information on this website;Make postings of a commercial nature; orPermit others, including those whose accounts were terminated, to access this website through your account, username or password.

In addition, while using this website and/or the Site Materials, you agree to comply with all applicable laws, rules, and regulations.

Making Reservations and Purchasing or Requesting Products or Services. If you wish to make reservations or to purchase or request products or services described on this website, you may be asked by us (or, if you are purchasing or requesting the product or service through a co-branded area of this website, by the provider of such product or service) to supply certain data applicable to your reservation or purchase, including, without limitation, credit card information and other personally identifiable data about you. You understand that any such personally identifiable data will be treated by us in the manner described in the privacy policy accessible via a link provided at the bottom of the homepage of this website and, if a Hertz co-branded provider is involved, such data will be treated by such provider in the manner set forth in that provider’s privacy statement; you acknowledge that we are not responsible for the information collection or privacy practices of these providers or any other third parties. You agree that all data that you provide in making reservations or purchases or requesting services will be accurate, current, and complete. You agree to pay all charges incurred by you or any users of your account and credit card or other payment mechanism at the rate(s) or price(s) in effect when such charges are incurred. You will also be responsible for paying any applicable taxes relating to your purchases.

We reserve the right, without prior notification, to change any descriptions or images of, or references to, any products or services on this website, or to limit the order quantity on any such product or service and/or refuse service to you. We note that descriptions or images of, or references to, third party products or services do not necessarily imply our endorsement of such products or services.

Verification of submitted data may be required prior to our acceptance of any reservation, purchase or order. Except as otherwise required by law or as otherwise expressly stated by us, price, rate and availability of products or services are subject to change without notice. You acknowledge that reservations, purchases and services are subject to additional terms and conditions imposed by us or by our affiliates, licensees or associates.

A summary of our current policies regarding vehicle rental rate quotes, reservations and prepaid rentals is accessible from the web page on which you are quoted a rate for rental by us.

Links. This website may contain links to other Internet websites and online resources. Links on this website to other websites or resources shall not be construed as endorsement, control, review or approval of such other websites by us. You acknowledge and agree that we shall not be held responsible for the legality, accuracy, or inappropriate nature of any content, advertising, products, services, or information located on or through any other websites, nor for any loss or damages caused or alleged to have been caused by the use of or reliance on any such website or content. Further, the treatment of user data by the operators of third party websites may be different from our treatment of user data. For details regarding such operators’ treatment of data about users, you must review their privacy policies or terms and conditions of use or contact them for this information.

Use of “Cookies” and Other Tracking Technologies. We may use cookies and other technologies to facilitate and track your use of services offered on this website and in connection with our e-mail communications. For more information on our use of such technology, please see the privacy policy accessible via a link provided at the bottom of the homepage of this website.

Accuracy of Information. Although we strive to ensure the accuracy of the information found on this website, neither we, nor our affiliates, licensees, suppliers, or agents, can be held responsible by you for the accuracy of such information. It is solely your responsibility to evaluate the accuracy, completeness, and usefulness of all information provided on this website.

Disclaimers. WE PROVIDE THIS WEBSITE, THE SITE MATERIALS, AND ANY PRODUCT OR SERVICE OBTAINED THROUGH OR IN CONNECTION WITH THIS WEBSITE ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT REPRESENTATIONS OR WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, UNLESS OTHERWISE EXPRESSLY PROVIDED IN A WRITTEN, AGREEMENT WITH US TO WHICH YOU ARE A PARTY WITH REGARD TO A PARTICULAR PRODUCT OR SERVICE. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, WE AND OUR AFFILIATES, LICENSEES, SUPPLIERS, ADVERTISERS, AND AGENTS DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON INFRINGEMENT, UNLESS OTHERWISE EXPRESSLY PROVIDED IN A WRITTEN, AGREEMENT WITH US TO WHICH YOU ARE A PARTY WITH REGARD TO A PARTICULAR PRODUCT OR SERVICE. WE AND OUR AFFILIATES, LICENSEES, SUPPLIERS, AND AGENTS DO NOT WARRANT THAT YOUR USE OF THIS WEBSITE OR THE SITE MATERIALS WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS WEBSITE (OR THE SERVER(S) ON WHICH IT IS HOSTED) OR RELATED SOFTWARE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. YOU ACKNOWLEDGE THAT YOU ARE RESPONSIBLE FOR OBTAINING AND MAINTAINING ALL TELEPHONE, COMPUTER HARDWARE, AND OTHER EQUIPMENT NEEDED TO ACCESS AND USE THIS WEBSITE, AND ALL CHARGES RELATED THERETO. NO OPINION, ADVICE, OR STATEMENT OF US OR OUR AFFILIATES, LICENSEES, SUPPLIERS, AGENTS, OR VISITORS, WHETHER MADE ON THIS WEBSITE, IN THE SITE MATERIALS, OR OTHERWISE, SHALL CREATE ANY WARRANTY, UNLESS OTHERWISE EXPRESSLY PROVIDED IN A WRITTEN, AGREEMENT WITH US TO WHICH YOU ARE A PARTY WITH REGARD TO A PARTICULAR PRODUCT OR SERVICE. YOUR USE OF THIS WEBSITE IS ENTIRELY AT YOUR OWN RISK.

Conflicts. In the event a conflict arises between any information posted on this website, this Agreement, and/or any contract you have with us, the terms of your contract with us will prevail over this Agreement and the information posted on this website, and this Agreement will prevail over information posted on this website.

Limitation of Liability. AS A CONDITION OF YOUR USE OF THIS WEBSITE, YOU AGREE THAT NEITHER WE, NOR ANY OF OUR AFFILIATES, LICENSEES, SUPPLIERS, DIRECTORS, OFFICERS, SHAREHOLDERS, EMPLOYEES, OR AGENTS, WILL BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR OTHER DAMAGES UNDER ANY CONTRACT, NEGLIGENCE, STRICT LIABILITY, OR OTHER THEORY, OR CONSEQUENTIAL LOSS OF PROFITS, LOSS OF EARNINGS, LOSS OF BUSINESS OPPORTUNITIES, LOST DATA, INTERRUPTED COMMUNICATIONS, DAMAGES, EXPENSE, OR COSTS RESULTING DIRECTLY OR INDIRECTLY FROM OR OTHERWISE ARISING IN CONNECTION WITH:

THE USE OF THIS WEBSITE, INCLUDING, BUT NOT LIMITED TO, DAMAGES RESULTING OR ARISING FROM YOUR RELIANCE ON THIS WEBSITE OR ANY INFORMATION OR MATERIALS FOUND ON THIS WEBSITE OR HYPERLINKED FROM THIS WEBSITE, OR THE MISTAKES, OMISSIONS, INTERRUPTIONS, ERRORS, DEFECTS, DELAYS IN OPERATION, TRANSMISSIONS, EAVESDROPPING BY THIRD PARTIES, OR ANY FAILURE OF PERFORMANCE OF THIS WEBSITE;GOVERNMENT RESTRICTION, STRIKES, WAR, ANY NATURAL DISASTER OR FORCE MAJEURE, POWER FAILURES, LARGE INCREASES IN ON-LINE ACTIVITY IN A SHORT PERIOD OF TIME (USAGE SPIKES), VIRUSES, CATASTROPHIC HARDWARE FAILURES, ATTACKS ON OUR SERVERS, FIRES, EARTHQUAKES, FLOODS, UNUSUALLY SEVERE WEATHER, OR ANY OTHER CONDITION BEYOND OUR REASONABLE CONTROL LIMITING, PREVENTING OR OTHERWISE AFFECTING EITHER YOUR ACCESS TO OR USE OF THIS WEBSITE OR SITE MATERIALS OR OUR ABILITY TO PROVIDE PRODUCTS OR SERVICES IN CONNECTION WITH, OR RESERVED OR ORDERED THROUGH, THIS WEBSITE; ORLOSS OF SECURITY OF INFORMATION YOU HAVE PROVIDED IN CONNECTION WITH YOUR USE OF THIS WEBSITE, OR INTERCEPTION OF ANY SUCH INFORMATION BY UNAUTHORIZED THIRD PARTIES.

YOUR SOLE REMEDY FOR DISSATISFACTION WITH THIS WEBSITE AND/OR SITE MATERIALS CONTAINED WITHIN THIS WEBSITE IS TO STOP USING THIS WEBSITE AND/OR SITE MATERIALS, AS APPLICABLE.

Indemnification. Without limiting the generality or effect of other provisions of this Agreement, you agree to indemnify, hold harmless, and defend us, our affiliates, licensees, subcontractors, and agents, and each of our or their officers, directors, and employees, from and against any and all claims, damages, losses, costs (including reasonable attorneys’ fees), or other expenses that arise directly or indirectly out of or from (a) your breach or alleged breach of this Agreement, including any violation of the Code of Conduct above; and (b) your use of this website and engagement in transactions on this website including, but not limited to, use of the Site Materials.

Availability of this Website. This website is usually available 24 hours a day, 7 days a week. However, we retain the right to make this website unavailable from time to time for any reason or no reason. We shall not be liable for any damages arising from any interruption, suspension, or termination of this website.

Claims of Copyright Infringement. The Digital Millennium Copyright Act of 1998 (the “DMCA”) provides recourse for copyright owners who believe that material appearing on the Internet infringes their rights under U.S. copyright law. If you believe in good faith that materials hosted by us infringe your copyright, you (or your agent) may send us a notice requesting that the material be removed, or access to it blocked. The notice must include the following information: (a) a physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed; (b) identification of the copyrighted work claimed to have been infringed (or if multiple copyrighted works located on this website are covered by a single notification, a representative list of such works); (c) identification of the material that is claimed to be infringing or the subject of infringing activity, and information reasonably sufficient to allow us to locate the material on the website; (d) the name, address, telephone number, and email address (if available) of the complaining party; (e) a statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and (f) a statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed. If you believe in good faith that a notice of copyright infringement has been wrongly filed against you, the DMCA permits you to send us a counter-notice. Notices and counter-notices must meet the then-current statutory requirements imposed by the DMCA; see http://www.loc.gov/copyright/ for details. Notices and counter-notices with respect to this website should be sent to Richard McEvily, Staff Vice President and Deputy General Counsel, The Hertz Corporation, 225 Brae Boulevard, Park Ridge, NJ 07656, (201) 307-2000, dmcanotice@hertz.com. We suggest that you consult your legal advisor before filing a notice or counter-notice. Also, be aware that there can be penalties for false claims under the DMCA.

Void Where Prohibited. Although this website is accessible worldwide, not all products or services discussed or referenced in this website are available to all persons or in all geographic locations or jurisdictions. In addition, restrictions may apply to use of products or services obtained in one jurisdiction in other jurisdictions. Those who choose to access this website do so on their own initiative and at their own risk, and are responsible for compliance with their local laws, if and to the extent such local laws are applicable. You may not use or export the Site Materials or products and services available through this website in violation of applicable export laws and regulations. We, and our affiliates, licensees, suppliers and agents, reserve the right to limit the availability of this website and/or the provision of any product or service to any person, geographic area or jurisdiction we or they so desire, at any time and in our or their sole discretion.

Applicable Law. Except to the extent expressly provided in the following paragraph, this Agreement (including any of our policies referred to herein) shall be governed by and construed in accordance with the laws of the State of New Jersey in the United States without regard to New Jersey’s conflict of law provisions. Specifically excluded from application to this Agreement is that law known as the United Nations Convention on the International Sale of Goods. If you are a citizen or resident of the United States, a U.S. commonwealth or a U.S. territory, or if you are accessing this website from the United States, you hereby agree that any disputes arising under or in connection with this Agreement, this website, and/or the Site Materials shall be submitted for resolution to either the U.S. District Court for the District of New Jersey located in the City of Newark in the State of New Jersey or a state court located in Bergen County in New Jersey, and you hereby waive any jurisdictional, venue, or inconvenient forum objections to such courts. .

A different governing law and forum may apply only if each of the following is true with respect to you: (a) you are not a U.S. citizen; (b) you do not reside in the United States; and (c) you are not accessing this website from the United States. If each of these items is true with respect to you, and you are a citizen of one of the countries identified below, you hereby agree that any disputes arising under or in connection with this Agreement (including any of our policies referred to herein), this website and/or the Site Materials shall be governed by the applicable law set forth below, without regard to any conflict of laws provisions; and you hereby irrevocably submit to the non-exclusive jurisdiction of the courts located in the state, province or country identified below whose law governs (without regard for any conflict of law provisions that would provide for the application of some other jurisdiction’s law).

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+ El ahorro de 20% se aplica a la tarifa base de Dollar Guatemala y únicamente a la duración del alquiler. Todos los impuestos, cargos (incluyendo la tasa de aeropuerto, tasa de recuperación de licencia, etc) y recargos (incluyendo los recargos por uso de las instalaciones en el aeropuerto) son adicionales. Esta oferta se basa en la moneda de la oficina en la que se retire el vehículo y está sujeta a las tasas de cambio de moneda que correspondan. Los productos opcionales, como la LDW y el reabastecimiento de combustible, son cargos adicionales. La oferta está disponible solo para alquileres en las oficinas participantes de Dollar ubicadas en Guatemala. La oferta no se puede utilizar con ningún otro número de BCD o promoción. Para aplicar las tarifas semanales se requiere un período de alquiler mínimo de cinco días. La tarifa de fin de semana está disponible a partir del mediodía del jueves; el vehículo debe devolverse antes de las 11:59 p.m. del lunes o se aplicará una tarifa mayor. Puede ser necesario reservar con anticipación y que el alquiler incluya la noche del sábado. La oferta está sujeta a la disponibilidad del vehículo al momento del alquiler y pudiera no aplicarse a algunas tarifas en ciertas ocasiones, incluyendo algunas tarifas en línea de rentautos.com.gt. Puede haber restricciones para la devolución del vehículo. La oferta está sujeta a cambios sin previo aviso. Podría haber restricciones durante vacaciones y otros períodos de suspensión de ofertas por alta demanda. El cliente debe cumplir con los requisitos de Dollar Guatemala en cuanto a edad, conductor y crédito. La edad mínima podría variar según la oficina de alquiler. Podría aplicarse un recargo diario para los clientes menores de 25 años.

+ La tarjeta de regalo de iShop.gt se emitirá en las 48 horas posteriores al concluir con el alquiler, y sera enviada al correo electrónico asociado con su alquiler con Dollar.

+La tarjeta de regalo de iShop.gt unicamente puede ser canjeada por medio de la pagina web de iShop.gt, no podra ser canjeada en las tiendas fisicas de iShop.

+ La tarjeta de regalo de iShop.gt tiene una vigencia de 2 meses a partir de su fecha de emisión.